Tuesday, June 8, 2021

Shopify notes and issues

Shopify in th enews 6/28/2021

Shopify sellers say the company wouldn't help them recoup the thousands of dollars they lost in a hack. Seven merchants outlined how they lost thousands on the platform — and found Shopify unable or unwilling to help them recoup their losses.

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Shopify complaints mount from online retailers and consumers

Accusations of chargebacks, account closures, and fund seizures are leading to lawsuit

 ... Chargebacks and retailer complaints

Chargebacks are a huge headache for all concerned, and some merchants say that Shopify is too quick to side with consumers when complaints arise and too heavy-handed with charges that take a lot of the fun (and profit) out of doing business online. Worse yet, some merchants say that even when consumers withdraw their challenge, Shopify simply ignores them and continues to keep the money it has clawed back while adding on fees and penalties. In some cases, critics say the company has increased its fee for future charges for merchants who have received a complaint.

 

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https://bottomlinecents.com/what-is-shopify/ explains what is Shopify drop shipping

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